Refund
Once the item is cancelled, the refund is processed after the product has been picked up from the delivery location.
Refunds will be processed to the original mode of payment only(Credit Card, Debit Card, Net Banking, Digital Wallets or UPI Account).
If you have availed EMI option - incase of full refund the amount is credited to your original mode of payment. However, incase of partial refunds, the refund is initiated through NEFT transaction to your bank account so that the remaining EMI is not lapsed.
Any cashback earned on the order prior to the cancellation will be deducted from neudot credits. If the same cashback has been used completely or partially to place another order, the cashback amount will be deducted from the refund amount of the cancelled product.
There can be variations depending on the T&Cs of the financial service provider and time at which return is sought.
Refund Timelines
neudot Wallet - Within 48 Hours
The fastest way to get refunds is into your neudot Wallet. You can use 100% of refund credits in your neudot Wallet for your next purchase. The neudot Refund credits are valid for 3 years and are non-transferrable.
Original Mode Of Payment
Once the refund is initiated, the refund amount gets credited to your original mode of payment in 7-10 business days. The refund timeline for various modes is provided below.
Refunds will be processed to the original mode of payment only(Credit Card, Debit Card, Net Banking, Digital Wallets or UPI Account).
If you have availed EMI option - incase of full refund the amount is credited to your original mode of payment. However, incase of partial refunds, the refund is initiated through NEFT transaction to your bank account so that the remaining EMI is not lapsed.
Any cashback earned on the order prior to the cancellation will be deducted from neudot credits. If the same cashback has been used completely or partially to place another order, the cashback amount will be deducted from the refund amount of the cancelled product.
There can be variations depending on the T&Cs of the financial service provider and time at which return is sought.
Refund Timelines
neudot Wallet - Within 48 Hours
The fastest way to get refunds is into your neudot Wallet. You can use 100% of refund credits in your neudot Wallet for your next purchase. The neudot Refund credits are valid for 3 years and are non-transferrable.
Original Mode Of Payment
Once the refund is initiated, the refund amount gets credited to your original mode of payment in 7-10 business days. The refund timeline for various modes is provided below.
- Credit Card/Debit Card/Net Banking/UPI Account within 4-5 Business Days
- Offline (NEFT) - Within 7-10 Business Days